Returns & Exchanges

At Cat Haven, we want you and your feline-inspired fashion to be a perfect match. If your purchase doesn't make you purr, we offer hassle-free returns within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn items with original tags attached into their original packaging to ensure they stay protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Refund

Hand your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing